The Problem
A homeowner in Gateshead NE8 contacted us after a persistent rat problem in her property was brought under control. While the infestation had been successfully treated, the loft had been used by rats as a latrine for a number of years. The result was extensive contamination, with large amounts of droppings scattered across the loft space and insulation saturated with rat urine.

This left the loft unsafe to access and created an ongoing hygiene risk. Contaminated insulation can harbour bacteria and other pathogens, and the odours left behind can also attract reinfestation if not properly dealt with.

Our Inspection
We carried out a full survey of the loft to assess the scale of contamination. It was clear that the entire area needed to be stripped back. The existing insulation was badly soiled and posed both a health hazard and an unpleasant living environment for the customer.

Our Solution
Our team undertook a complete loft clearance, carefully removing all fouled insulation and droppings under controlled conditions. Once cleared, we treated the loft space with a professional-grade biocidal spray designed to kill harmful pathogens and neutralise odours. This ensured the area was left clean, safe, and ready for new insulation to be installed.

The Outcome
With the loft fully cleared and treated, the property was restored to a hygienic condition. The customer was able to arrange fresh insulation to be fitted, confident that no contamination remained. Importantly, this also removed any residual scents that might have encouraged rodents to return.

Key Takeaway
This case highlights the importance of addressing not only the pest infestation itself but also the environmental clean-up afterwards. Rat infestations can leave behind serious contamination issues, and by combining pest control with clearance and biocidal treatment, we ensure properties are made safe and hygienic for the future.