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Ian Roper profile picture
Ian Roper
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Great service and experience from the first commutation through to the work being completed. Professional and friendly. Highly recommend.
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Christine Arnott profile picture
Christine Arnott
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Couldn't fault the service given by your company. Your staff member Neil arrived well within the time slot given and was brilliant in treating the wasps nest on the roof. He explained the full procedure and what to expect after the treatment to me which really put my mind at ease. A really nice man and very efficient at the job.
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Tony Cowie profile picture
Tony Cowie
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Fantastic service very quick response to phone call,5 star rating
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Julie Randle profile picture
Julie Randle
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I wouldn't hesitate in recommending this company to any one who needs a pest issue sorted. From the initial telephone conversation with Alison in the office, the service has been first class. Within 30 minutes of making the call, Neil called and had identified the problem literally within minutes. He was very polite, respectful of my property and updated me with everything he was doing. I would 100% recommend this company to anyone having 'pest' issues.
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Alex Herron profile picture
Alex Herron
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We had a problem with a wasps nest in a difficult to reach area of our home. The guys came out and removed it quick and clean. Great service 😀
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Wayne Clayton profile picture
Wayne Clayton
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We had a problem with wasps. Cassius turned up the next day and sorted it within minutes. Also promised to come back out for free if the problem hadn't been fixed on the first visit. Very friendly family run business. Won't go anywhere else.
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Rebecca Davison profile picture
Rebecca Davison
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Very quick and helpful service at a good rate
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Louise Snape profile picture
Louise Snape
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Amazing service! So professional, reassuring, effective and reasonably priced as well. Would 100% recommend to anyone needing help with pest control.
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Louise Wellington profile picture
Louise Wellington
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The wasp exterminator, Cassius, was very quick and efficient. He did a thorough job and the wasps have all gone, thankfully. He friendly and polite at all times and I would happily recommend this company.
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Jon Bradley profile picture
Jon Bradley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service dealt with wasp nest straight away a lot cheaper then other companies aswell 👍
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    Testimonials

    What our customers say about Pest Shield

    Choosing a pest control company isn’t just about getting rid of a pest. It’s about having a professional who can identify the cause, explain the options clearly and provide work that is properly documented.

    At Pest Shield, we take an inspection-led approach to pest control across the North East, supported by clear electronic reporting. Here are just some of the comments we’ve received from customers across Newcastle, Sunderland, Durham and surrounding areas.


    Real feedback from our customers

    We work with homeowners, landlords, businesses, managing agents and food premises. Our customers commonly mention:

    • Professional, knowledgeable service

    • Clear explanation of findings and next steps

    • Thorough inspections rather than guesswork

    • Reliable follow-up where required

    • Clear documentation and reporting

    • Practical prevention advice


    Domestic pest control reviews

    Many domestic pest problems return when entry points and contributing factors aren’t identified. Our focus is on addressing the cause of the issue, not just the symptoms.

    If you’ve used Pest Shield for rodent or insect work, you’ll know our approach is straightforward: inspect, identify, treat where appropriate, and advise on prevention.


    Commercial and landlord feedback

    For landlords and commercial clients, documentation and accountability matter. We provide electronic reporting that supports:

    • Compliance requirements

    • Managing agent records

    • Food premises audits

    • Environmental Health expectations

    Our commercial customers value the clarity and consistency of our reporting and the practical recommendations that come with it.


    Leave a review

    If we’ve helped you with a pest issue, we’d really appreciate your feedback. Reviews help other customers choose a professional service and help us continue improving what we do.

    If you’d like to leave a review, you can do so via our Google Business Profile.


    Book an inspection

    If you’re experiencing a pest issue and want clear, professional advice, the first step is a structured inspection.

    Call us on 0191 7166647

    Contact us online to request an inspection


    Pest Shield – Inspection-Led Pest Control with Clear Digital Reporting Across the North East.