Frequently Asked Questions

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Frequently Asked Questions

Pest Control FAQ | Pest Shield – Newcastle, Sunderland & Durham

 

Pest Control FAQ – Welcome to Pest Shield’s comprehensive Pest Control FAQ, created to give you clear, professional advice on dealing with unwanted pests in your home or business. Whether you’re based in Newcastle, Sunderland, Durham, or elsewhere in the North East, this Pest Control FAQ covers treatment safety, prevention, and long-term pest solutions.


Pest Control FAQ – Is it safe for babies and children?

Your family’s safety is our number one priority. Depending on the treatment type, such as spraying or fogging, we may recommend you and your baby (and pets) leave the treated area for a couple of hours. This precaution ensures any products used have dried and settled. We’ll always provide you with clear safety guidance before any work begins.


Pest Control FAQ – What happens during a visit?

When you book with Pest Shield, a qualified technician will inspect your property, identify the pest species, and determine the most effective treatment. If required, we’ll also provide Risk and COSHH assessments along with a written report. This documentation gives you peace of mind and a clear record of the service.


Pest Control FAQ – What equipment and products do you use?

We only use professional-grade pest control products supplied by trusted UK providers. Unlike DIY solutions, our treatments are regulated, highly effective, and always applied safely.


Pest Control FAQ – What pests do you cover?

Our services cover a wide range of pests including rats, mice, wasps, fleas, bed bugs, moths, ants, cockroaches, bees, silverfish, squirrels, pigeons, woodworm, flies, and more. For full details, visit our Pest Control Services page.


Pest Control FAQ – Do you provide services for homes and businesses?

Yes. Pest Shield works with domestic households and commercial properties. From restaurants and shops to warehouses and schools, our pest control solutions are tailored to each environment.


Pest Control FAQ – How quickly can you respond?

We operate Monday to Saturday from 8 AM to 6 PM. In most cases, we can respond the same day. If we can’t attend immediately, we’ll still provide expert advice to help you manage the situation until we arrive.


Pest Control FAQ – What qualifications do your technicians hold?

All our pest control technicians are fully trained and certified, holding at minimum the RSPH Level 2 Award in Pest Management – the recognised UK industry qualification.


Pest Control FAQ – What can I expect from a treatment?

A typical treatment includes a thorough inspection, diagnosis, and action plan. Your technician will apply the most suitable treatment, explain aftercare, and advise on preventing future infestations.


Pest Control FAQ – Do I need to leave my home during treatment?

In some cases, yes. For example, during a spraying treatment we may ask you to leave the treated area for a couple of hours. Other treatments, such as trapping or proofing, may not require this. You’ll always receive clear instructions.


Pest Control FAQ – Do I need monthly treatments?

Not usually. Many pests can be eliminated in one or two visits. However, some pests with complex life cycles—such as bed bugs and fleas—may require multiple treatments. Businesses often choose ongoing pest control contracts for complete protection.


Pest Control FAQ – How can I identify my pest problem?

If you’re unsure what pest is present, book an inspection with our specialists. Our technicians can quickly identify the pest and recommend the right treatment.


Pest Control FAQ – When should I call a professional?

If you see signs of pests, it’s best to call immediately. Pests breed quickly and often stay hidden. DIY methods may provide short-term relief but rarely solve the root cause.


Pest Control FAQ – Can I buy and use pesticides myself?

Some pesticides are available for public use, but professional products require licences and training. Improper use can be dangerous to people, pets, and the environment. Always use a professional for safe, effective control.


Pest Control FAQ – Are all insects pests?

No. Many insects are vital to the ecosystem. We only target species that pose a genuine risk, nuisance, or health hazard.


Pest Control FAQ – Can pests trigger asthma in children?

Yes. Cockroaches and bed bugs, for example, shed skins and droppings that can aggravate asthma and allergies. Prompt treatment is essential for a healthy environment.


Pest Control FAQ – How do I prepare for a bed bug treatment?

  • Remove bedding and bag it in the same room before washing at 60–90°C.

  • Wash any clothes stored under or near the bed.

  • Vacuum the mattress on both sides and surrounding areas.
    We’ll supply a full checklist before and after treatment.


Pest Control FAQ – How can I prevent mice entering my home?

Seal visible gaps around doors, vents, and pipes, and keep food securely stored. Full prevention isn’t always possible, but proofing and regular inspections greatly reduce risks.


Pest Control FAQ – I wake up with small bite marks—what could it be?

This may indicate bed bugs. Check for tiny black spots (droppings) on bedding. If you suspect an infestation, call us immediately for treatment.


Pest Control FAQ – Do I need to clean cupboards after treatment?

No. You can clean beforehand, but avoid wiping treated areas afterwards as it reduces the effectiveness.


Pest Control FAQ – Why do some pests need multiple treatments?

Some pests, such as fleas and bed bugs, have life stages unaffected by a single treatment. Multiple visits ensure complete eradication.


Pest Control FAQ – Do you provide emergency pest control?

Yes. Pest Shield offers same-day emergency services. Call 0191 7166647 or email us anytime to arrange urgent treatment.


Pest Control FAQ – What areas do you cover?

We serve Newcastle, Sunderland, Durham, and surrounding areas. Contact us to confirm coverage in your location.


Pest Control FAQ – How do I book?

  • Get a Free Quote – Fill in our online contact form.

  • Call Us – 0191 7166647

  • Email Us – 24/7 for enquiries.

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