EXCELLENT
Based on 242 reviews
Posted on Google![]()
Ian RoperTrustindex verifies that the original source of the review is Google.
Great service and experience from the first commutation through to the work being completed. Professional and friendly. Highly recommend.Posted on Google![]()
Christine ArnottTrustindex verifies that the original source of the review is Google.
Couldn't fault the service given by your company. Your staff member Neil arrived well within the time slot given and was brilliant in treating the wasps nest on the roof. He explained the full procedure and what to expect after the treatment to me which really put my mind at ease. A really nice man and very efficient at the job.Posted on Google![]()
Tony CowieTrustindex verifies that the original source of the review is Google.
Fantastic service very quick response to phone call,5 star ratingPosted on Google![]()
Julie RandleTrustindex verifies that the original source of the review is Google.
I wouldn't hesitate in recommending this company to any one who needs a pest issue sorted. From the initial telephone conversation with Alison in the office, the service has been first class. Within 30 minutes of making the call, Neil called and had identified the problem literally within minutes. He was very polite, respectful of my property and updated me with everything he was doing. I would 100% recommend this company to anyone having 'pest' issues.Posted on Google![]()
Alex HerronTrustindex verifies that the original source of the review is Google.
We had a problem with a wasps nest in a difficult to reach area of our home. The guys came out and removed it quick and clean. Great service 😀Posted on Google![]()
Wayne ClaytonTrustindex verifies that the original source of the review is Google.
We had a problem with wasps. Cassius turned up the next day and sorted it within minutes. Also promised to come back out for free if the problem hadn't been fixed on the first visit. Very friendly family run business. Won't go anywhere else.Posted on Google![]()
Rebecca DavisonTrustindex verifies that the original source of the review is Google.
Very quick and helpful service at a good ratePosted on Google![]()
Louise SnapeTrustindex verifies that the original source of the review is Google.
Amazing service! So professional, reassuring, effective and reasonably priced as well. Would 100% recommend to anyone needing help with pest control.Posted on Google![]()
Louise WellingtonTrustindex verifies that the original source of the review is Google.
The wasp exterminator, Cassius, was very quick and efficient. He did a thorough job and the wasps have all gone, thankfully. He friendly and polite at all times and I would happily recommend this company.Posted on Google![]()
Jon BradleyTrustindex verifies that the original source of the review is Google.
Great service dealt with wasp nest straight away a lot cheaper then other companies aswell 👍Verified by TrustindexTrustindex verified that these reviews were published on Pest Shield North East Ltd's Google Business Profile. Learn more
What our customers say about Pest Shield
Choosing a pest control company isn’t just about getting rid of a pest. It’s about having a professional who can identify the cause, explain the options clearly and provide work that is properly documented.
At Pest Shield, we take an inspection-led approach to pest control across the North East, supported by clear electronic reporting. Here are just some of the comments we’ve received from customers across Newcastle, Sunderland, Durham and surrounding areas.
We work with homeowners, landlords, businesses, managing agents and food premises. Our customers commonly mention:
Professional, knowledgeable service
Clear explanation of findings and next steps
Thorough inspections rather than guesswork
Reliable follow-up where required
Clear documentation and reporting
Practical prevention advice
Many domestic pest problems return when entry points and contributing factors aren’t identified. Our focus is on addressing the cause of the issue, not just the symptoms.
If you’ve used Pest Shield for rodent or insect work, you’ll know our approach is straightforward: inspect, identify, treat where appropriate, and advise on prevention.
For landlords and commercial clients, documentation and accountability matter. We provide electronic reporting that supports:
Compliance requirements
Managing agent records
Food premises audits
Environmental Health expectations
Our commercial customers value the clarity and consistency of our reporting and the practical recommendations that come with it.
If we’ve helped you with a pest issue, we’d really appreciate your feedback. Reviews help other customers choose a professional service and help us continue improving what we do.
If you’d like to leave a review, you can do so via our Google Business Profile.
If you’re experiencing a pest issue and want clear, professional advice, the first step is a structured inspection.
Call us on 0191 7166647
Contact us online to request an inspection
Pest Shield – Inspection-Led Pest Control with Clear Digital Reporting Across the North East.